babu9 Privacy Policy

The key terms used in this Privacy Policy are defined as follows:

• "Platform" refers to babu9's website, mobile version, and all associated digital services.
• "User" refers to any person, registered or unregistered, on the platform.
• "Personal Information" refers to any information that can be used to identify a person — such as name, address, mobile number, email, or payment details.
• "Processing" refers to any activity involving the collection, storage, modification, analysis, or deletion of data.

This Policy applies to all users residing in Bangladesh and is effective for all services provided through the babu9 platform.

babu9 collects information from two main sources — information you provide directly and information collected automatically.

2.1 Information You Provide

Information you voluntarily provide during registration, login, or use of other services:

• Full name and date of birth
• Valid email address
• Mobile number
• Current address
• National ID or passport number (for identity verification)
• Payment information — bKash, Nagad, or Rocket account details

2.2 Automatically Collected Information

When you use our platform, the following information may be collected automatically:

• IP address and device type
• Browser and operating system information
• Times of entry and exit from the site
• List of pages visited
• Gaming activity and transaction history
• Information collected from cookies and similar tracking technologies

babu9 uses your personal information only for specific, lawful, and transparent purposes. These purposes are:

1. Account Management: To handle your registration, verify your identity, and ensure account security.
2. Service Delivery: To operate gaming, betting, deposits, withdrawals, and all related services.
3. Customer Support: To assist with your questions, complaints, and issue resolution.
4. Security and Fraud Prevention: To detect and prevent unauthorized access, fraud, and suspicious activity.
5. Sending Notifications: To inform you of important service updates, transaction confirmations, and relevant promotional information.
6. Compliance and Legal Obligations: To comply with applicable laws, regulations, and directives from regulatory authorities.
7. Service Improvement: To improve platform functionality and enhance the user experience.

Your information will not be used for purposes beyond those stated above. If there is a need to use your information for any new purpose, you will be informed in advance and your consent will be obtained where applicable.

babu9 never sells your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

Necessary information may be shared with trusted partners to ensure core services such as payment processing, technical infrastructure, and customer support. These partners operate under strict confidentiality agreements and may use the information only for specified tasks.

4.2 Legal Obligations

Information may be disclosed to comply with court orders, government directives, or applicable legal requirements. In such cases, we disclose only the minimum information required by law.

4.3 Fraud and Security Investigations

It may be necessary to cooperate with relevant authorities in the investigation of financial fraud, money laundering, or other illegal activities.

babu9 uses cookies and similar technologies to operate the platform effectively and to improve your experience.

5.1 Types of Cookies

• Essential Cookies: Necessary for the basic functions of the site, such as maintaining login sessions and managing secure transactions.
• Functional Cookies: Help remember your preferences, language settings, and other personalized features.
• Analytical Cookies: Used to collect site usage statistics in order to improve the quality of our services.

5.2 Cookie Controls

You have the option to accept or reject cookies by changing your browser settings. Please note that disabling essential cookies may cause some important features of the platform to not work properly.

babu9 applies the highest standard of technical and administrative measures to protect your information.

6.1 Security Measures

• SSL Encryption: All data transfers are encrypted using SSL/TLS technology.
• Restricted Access: Only authorized personnel may access your information for specific, necessary purposes.
• Regular Security Reviews: Our systems undergo regular security testing and updates.
• Two-Factor Authentication: Two-step verification is in place as an additional security layer for account access.
• Data Backup: Secure backups of data are maintained so that information is not lost in the event of a technical failure.

6.2 Data Retention Period

Your personal information will be retained only for as long as it is needed to provide services or to meet legal obligations. Even after an account is closed, certain information may be retained for a specified period due to legal and regulatory requirements.

As a babu9 user, you have the following rights regarding your personal information:

1. Right to Know: You have the right to know what information we hold about you and the purposes for which it is being used.
2. Right to Rectification: You have the right to request correction of any inaccurate information in your records.
3. Right to Erasure: In certain circumstances you may request deletion of your information, though this may not be fully possible where legal obligations apply.
4. Right to Restrict Processing: In certain circumstances you may request that the processing of your information be restricted.
5. Right to Data Portability: The right to receive your information in a structured, machine-readable format.
6. Right to Object: You have the right to object to specific ways in which your information is being used.

To exercise any of these rights, please contact our support team. We will verify your request and take action as quickly as possible.

babu9 is a platform operated exclusively for adults. These services are available only to persons aged 21 or above.

We do not intentionally collect personal information from any minor. An age verification process is in place at registration, and if we are informed that a minor's information has been collected, we will immediately close that account and delete the information.

If you are aware of any minor accessing this platform, please notify our support team immediately.

This Privacy Policy may be updated from time to time due to technological changes, new legal obligations, or business needs. For any significant change:

• An advance notification will be sent to your registered email.
• You will be informed about the updated policy when you access the platform.
• The "Last Updated" date at the top of the page will change.

Continued use of the platform after any changes will be taken as your consent. If you do not agree to the updated policy, please stop using the platform and request the closure of your account.

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us through the following channels:

• Live Chat: 24/7 support in Bengali — directly from the live chat option on the platform
• Email: [email protected]

Our privacy team will review your request and endeavor to respond as quickly as possible in accordance with Bangladesh Standard Time (BST, UTC+6). Your privacy is very important to us and we are always here for you.